Excel Dryer issued a service bulletin regarding certain hand dryers distributed by Stelpro. The specific products are the push button models: SHDLPB1, SHDLPB2 and SHDLPB8 manufactured by Excel Dryer between May 18th, 2009 and November 1st 2018.
It is important to note that no other hand dryer model manufactured or distributed by Stelpro is concerned by this service bulletin.
This process is entirely managed by Excel Dryer and their notice contains all the instructions, terms and contact information required to properly communicate the issue to your clients, resolve the issue that has been identified, and repair units already installed. Read the complete service bulletin.
All questions regarding this service bulletin should be directed to Excel Dryer. If you have any comments regarding this process please contact your Stelpro Sales Representative to let us know what you think.
The quality and security of our products is of the utmost importance to us. We thank you for your collaboration and the trust you place in us.